Clients & Case Studies
We’ve always kept good company. Now it’s your turn to get on point.
Automotive Case Study (B2B)
Exide Batteries has a proud Australasian heritage dating back to 1935 and continues to be a market leader through implementation of specifically designed products and programs for their local markets. Exide utilise leading edge technology to provide ultimate durability delivering consistency in performance, making the right choice for the Australian and New Zealand automotive industry.
Very competitive segment, with new players entering the market. Commoditised products with little differentiation between brands, where sales discounts and rebates were ineffective as a leverage. Needed a solution to keep sales channel partners loyal to their brand with a valued rewards program that ensured repeat business from their channel partners.
Implemented Points Shop Sales Channel Loyalty & Rewards B2B Program for both Australia and New Zealand sales operations.
Key results were considerable lift in repeat and regular sales orders, greater engagement between sales/marketing operations and their channel partners, and enthusiastic clients who could redeem reward points for 100’s of top-brand merchandise.
FMCG Case Study (B2E)
a Major FMCG Company producing an extensive range of highly recoginsed household brands, via several production operations across Australia, New Zealand and fIJI.
Needed an effective approach to motivate workforce and lift productivity. Introduced program that recognises individuals, peer-to-peer and team performance and marks key service milestones.
Implemented comprehensive yet intuitive Points Shop Employee Recognition Program across Australia, New Zealand and Fiji.
Entire workforce across the region embraced the program. Employees, peers, managers and teams are fully engaged in workplace nominations and rewards for outstanding achievements.
Construction Case Study (B2B & B2E)
Multi-national fall protection equipment company with diverse clientele throughout Australia, New Zealand and USA. Services include manufacture, design, supply and installation of height safety systems. Internally employs a sizeable workforce who focus on the every day needs of their customers in a professional, efficient and caring manner.
The company was looking for a way to ensure the ongoing loyalty of their clients in these extremely competitive times. There was also a need to connect staff performance to best company practices thereby enhancing client satisfaction.
Implemented Points Shop Sales Channel Loyalty & Rewards B2B Program for their corporate partners, trade clients and Points Shop Sales Channel Rewards & Recognition Program for employees.
Key results were a significant increase in sustained loyalty. The rewards program offers flexibility to redeem points in exchange for a large variety of high quality gifts. These can then be distributed by the client to their families and employees.
Employees are incentivised via a performance reward program which correlates directly to key metrics connected to their role and key responsibilities.
Feedback from all participants has been extremely positive and it has been a huge win for everyone involved.